Temple University is accredited by the Middle States Commission on Higher Education (MSCHE). MSCHE is an institutional accrediting agency recognized by the U.S. Department of Education.
Due to U.S. state regulations, Temple University is only permitted to provide fully online distance education programs to residents of the following states:
- New Hampshire
- New Jersey
- North Carolina
- South Dakota
These U.S. state regulations do not apply to students residing outside the United States and its territories.
Temple University is actively pursuing permission to provide fully online distance education programs in additional states and territories. For questions regarding admission to a particular fully online program based on your state of residence, students should contact that program’s administrator. For any questions related to state authorization, students can contact the Office of Digital Education at email@example.com.
Student Complaint Procedures
In compliance with the rules set forth by the United States Department of Education, any institution offering online distance education programs must provide prospective and enrolled students with contact information for filing complaints with the institution's accrediting agency or with the appropriate agency handling complaints in the students' states of residence.
Temple University strives to address all prospective and enrolled students' concerns and complaints as quickly and fairly as possible. Complaints can be directed to appropriate offices at Temple University:
- Office of Equal Opportunity Compliance
- Disability Resources and Services
- Information on accessibility
However, if students feel their issues cannot be sufficiently addressed by Temple, they can file complaints with Temple's regional accrediting agency, the Middle States Commission on Higher Education, the Pennsylvania Commonwealth System of Higher Education, or with the appropriate state agency in their state of residence.
State Specific Information
Temple University is completing the registration process required in order to offer online programs to students residing in Maryland, and is committed to providing the information required in order to be able to allow students to complete supervised field placements in the state.
Temple University also agrees to adhere to the following refund policy for students residing in Maryland while they complete their academic programs:
The minimum refund that Temple University will pay to a Maryland student who withdraws or is terminated after completing only a portion of a course, program, or term within the applicable billing period is as follows:
- Less than 10% completed: 90% refund
- 10% up to but not including 20% completed: 80% refund
- 20% up to but not including 30% completed: 60% refund
- 30% up to but not including 40% completed: 40% refund
- 40% up to but not including 60% completed: 20% refund
- More than 60% completed: No refund
A refund due to a Maryland student shall be based on the date of withdrawal or termination and paid within 60 days from the date of withdrawal or termination.
Temple University is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commmission. Complaints should be directed to:
Maryland Attorney General
Consumer Protection Division
200 St. Paul Street
Baltimore, MD 21202
Phone: 410-528-8662/888/743/0823 (toll free)
The Maryland Higher Education Commission's website can be found at: http://www.mhec.state.md.us/
The web address for the Texas Higher Education Coordinator Board's Student Complaint page with forms and a description of the complaint procedure is found at: http://www.thecb.state.tx.us/index.cfm?objectid=051F93F5-03D4-9CCE-40FA9F46F2CD3C9D. The web address for the rules governing student complaints - Title 19 of the Texas Administrative Code, Sections 1.110-1.120 is found at: http://info.sos.state.tx.us/pls/pub/readtac$ext.ViewTAC?tac_view=5&ti=19&pt=1&ch=1&sch=E&rl=Y
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